Process Monitoring
Look in the mirror of data and discover how your processes really behave
Atlassian Solutions Designers
As Platinum Solution Partners, at Sngular we are among the first to design Atlassian Solutions: a set of proprietary software, consulting services, and best practices to optimize your workflow. The goal? To solve the specific challenges your company faces today.
Process Monitoring for Jira is a solution that adapts to your company’s maturity level and the real design of your processes to detect and address weaknesses in collaboration, allowing you to optimize ITSM, Agile, DevOps, and System of Work initiatives.
Diagnose the state of your system by analyzing the real workflow, its duration, and the impact of unwanted activities.
Reconstruct the complete history of your Jira processes with our process analysis engine, going through work items one by one.
Why monitor your processes?
Optimization efforts that do not perform process mining are based on anecdotes. Even when workshops and interviews are conducted, the data obtained is based on direct experience, only covers small samples, and overlooks systemic problems and blind spots.
Most processes suffer from the same problems. Rely on Process Monitoring for Jira to know how much they impact you:
Lack of visibility of process quality
High operating costs
Mismatched process design & practices
Poor collaboration between teams
Each company is different
But Process Monitoring benefits are already a reality
-15%
Team workload.
+40%
Ticket reallocation.
-80%
Resolution time.
-30%
Audit preparation time.
STEP 1: Connect your team with their data footprint
Capturing the chaotic reality of a process is the only scientific way to improve.
Identify hidden deficiencies
Detect bottlenecks
Measure the exact amount of waste
STEP 2: Get a monthly report of your Jira processes
Evaluate the quality of your process data, improve your foundations, and track the impact of each improvement thanks to your monthly report with process variants, visual comparisons between designed and real processes, time losses, discovery data panels, opportunities, and recommendations.
Global overview of your processes every month
Process health index
Reports prepared with updated data
Recommendations from our experts
STEP 3: Discover variants and time losses in your processes
Ready for change? Get definitive answers to the most important questions about team collaboration:
How much time do you spend on rework?
How many process variants exist?
What are the areas for improvement?
STEP 4: Save time and send reports with Rovo
Work hand in hand with personalized Rovo Agents for your company, with precise instructions to distribute report results to key people within your organization.
Multichannel summaries with AI
Personalize information based on the recipient
Free up time from repetitive tasks
Shall we get started?
Are you ready to discover the real behavior of your processes in Jira? Contact us to start your Process Monitoring project
We analyze your starting point
We study your company’s particular ecosystem to establish objectives and identify which processes will be included in the initial scope.
Extraction and analysis
Next, our team will perform an initial extraction and analysis to obtain a first visualization of your data.
Initial evaluation
This evaluation will reveal key information that will be progressively explored as the project progresses.