{"id":51641,"date":"2026-01-12T13:58:13","date_gmt":"2026-01-12T12:58:13","guid":{"rendered":"https:\/\/partners.sngular.com\/atlassian\/?page_id=51641"},"modified":"2026-02-10T10:48:36","modified_gmt":"2026-02-10T09:48:36","slug":"service-collection-2","status":"publish","type":"page","link":"https:\/\/partners.sngular.com\/atlassian\/service-collection-2\/","title":{"rendered":"Service Collection"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid brand22 hero22 heroslider cerrando em22 darkbg  pofo-stretch-content vc_row-no-padding\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid slide  vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container ptb22-sm vc_col-sm-8  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"pb22-xs last-paragraph-no-margin\"><h1>Service Collection<\/h1>\n<\/div><div class=\"pb22-xs last-paragraph-no-margin\"><p><span style=\"font-weight: 400;\">Gesti\u00f3n de Servicios de alta velocidad, impulsada por IA<\/span><\/p>\n<\/div><a  href=\"https:\/\/partners.sngular.com\/atlassian\/contacto\/#origen=service-collection\" target=\"_blank\" class=\"btn pofo-button-1 button-style1  btn-dark-gray\" >Quiero la Service Collection<\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_single_image image=&#8221;51647&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;]<\/div><\/div><\/div><\/div>[vc_raw_html css=&#8221;&#8221;]JTVCc25nJTIwaGVybyU1RA==[\/vc_raw_html]<\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"vc_row wpb_row vc_row-fluid brand22 ptb22-sm  vc_row-o-equal-height vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-8  col-xs-mobile-fullwidth wow fadeIn\" data-wow-delay= 400ms><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_empty_space]<div class=\"letra-lg list-border-azul last-paragraph-no-margin\"><p>Atlassian Service Collection es una soluci\u00f3n unificada y potenciada por IA, dise\u00f1ada para aplicar los principios de la gesti\u00f3n ITSM a todos los equipos empresariales, desde Recursos Humanos a Jur\u00eddico, Marketing o Finanzas.<\/p>\n<\/div><div class=\"letra-sm list-border-azul last-paragraph-no-margin\"><ul>\n<li>Eleva tu Customer y Employee Experience<\/li>\n<li>Rompe las barreras y acelera la innovaci\u00f3n<\/li>\n<li>Ofrece un servicio excelente en todo momento<\/li>\n<li>Obt\u00e9n soporte 24\/7 con Rovo<\/li>\n<\/ul>\n<\/div>[vc_empty_space]<a  href=\"https:\/\/partners.sngular.com\/atlassian\/contacto\/#origen=service-collection\" target=\"_blank\" class=\"btn pofo-button-2 button-style4  btn-transparent-white\" >M\u00e1s sobre las ventajas de la Service Collection<\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-has-fill vc_col-sm-4  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner vc_custom_1764679176282\" style=\"min-height: 300px;\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/section><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid brand22 softbg ptb22-sm cta22 mb22-sm  pofo-stretch-content pofo-stretch-row-container\"><div class=\"wpb_column vc_column_container vc_col-sm-offset-0 col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h4>\u00a1El 17 de marzo, vuelve el ITSM Day!<\/h4>\n<p>El mayor evento anual para equipos de servicios en Espa\u00f1a.<\/p>\n<\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid pt22-xs\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><a  href=\"https:\/\/business.sngular.com\/itsm-day-2026\/?utm_source=sngular-atlassian-subdomain&#038;utm_medium=service-collection-page&#038;utm_campaign=itsm-day-2026\" target=\"_blank\" class=\"btn pt22-sm pofo-button-3 button-style1  btn-dark-gray\" >\u00a1Me apunto!<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid brand22 softbg ptb22-sm vc_custom_1759760607600 bg-position-left-center vc_row-has-fill pofo-stretch-content pofo-stretch-row-container\"><div class=\"wpb_column vc_column_container  col-xs-mobile-fullwidth wow fadeIn\" data-wow-delay= 400ms><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"pb22-sm last-paragraph-no-margin\"><h2>Resultados comprobados en +60.000 clientes y partners<\/h2>\n<p>Seg\u00fan el informe Forrester, The Total Economic Impact\u2122 Of Atlassian For ITSM.<\/p>\n<\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid contadores pb22-sm\"><div class=\"wpb_column vc_column_container vc_col-sm-3  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p><em>+35%<\/em><br \/>\nVelocidad al aprobar solicitudes.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p><em>+30%<\/em><br \/>\nEficiencia en la gesti\u00f3n de tickets.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p><em>+30%<\/em><br \/>\nDe solicitudes desviadas.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p><em>+2.3M$\u00a0<\/em><br \/>\nAhorrados en 3 a\u00f1os.<\/p>\n<\/div><\/div><\/div><\/div><\/div><a  href=\"https:\/\/partners.sngular.com\/atlassian\/contacto\/#origen=strategy-collection\" target=\"_blank\" class=\"btn pofo-button-4 button-style4  btn-transparent-white\" >Quiero la Service Collection<\/a><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_empty_space height=&#8221;60px&#8221;]<\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container brand22 ptb22-xs vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"pb22-sm last-paragraph-no-margin\"><h2>Las Apps que usar\u00e1s en la Service Collection<\/h2>\n<\/div><\/div><\/div><\/div><\/section><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid brand22 tnfSlider25 pt22-sm letra-sm  pofo-stretch-content pofo-stretch-row-container\"><div class=\"wpb_column vc_column_container vc_col-sm-10 vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_raw_html css=&#8221;&#8221;]JTNDZGl2JTIwY2xhc3MlM0QlMjJ0bmZTbGlkZXIyNS1zdGFnZSUyMiUzRSUwQSUyMCUyMCUyMCUyMCUzQ2RpdiUyMGNsYXNzJTNEJTIydG5mU2xpZGVyMjUtdGFicyUyMiUzRSUzQyUyRmRpdiUzRSUwQSUyMCUyMCUyMCUyMCUzQ2RpdiUyMGNsYXNzJTNEJTIydG5mU2xpZGVyMjUtY29udGVudCUyMGVtMjIlMjIlM0UlM0MlMkZkaXYlM0UlMEElM0MlMkZkaXYlM0UlMEE=[\/vc_raw_html]<div class=\"vc_row wpb_row vc_inner vc_row-fluid hidden  vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-7  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"pb22-xs last-paragraph-no-margin\"><h3><a href=\"#\"   target=\"_blank\" rel=\"noopener noreferrer\">Jira Service Management<\/a><\/h3>\n<h4>\u00bfImaginas un mundo sin recibir peticiones internas por varios canales?<\/h4>\n<p>No imagines m\u00e1s. Jira Service Management es la columna vertebral de la Service Collection:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Centraliza las peticiones internas de todos los equipos (s\u00ed, tambi\u00e9n de marketing, People o finanzas) de forma segura y eficiente<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ofrece experiencias de soporte excepcionales a tus empleados.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Aplica el rigor de la gesti\u00f3n ITSM m\u00e1s eficiente a un precio imbatible<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-5  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_single_image image=&#8221;51643&#8243; img_size=&#8221;medium&#8221; css=&#8221;&#8221;]<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid hidden  vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-7  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"pb22-xs last-paragraph-no-margin\"><h3><a href=\"#\"   target=\"_blank\" rel=\"noopener noreferrer\">Customer Service Management<\/a><\/h3>\n<h4>Enamora a tus clientes en cada interacci\u00f3n con Customer Service Management<\/h4>\n<p>Una nueva app dise\u00f1ada espec\u00edficamente para tu soporte al cliente externo:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Funcionalidades AI first para mejorar la Experiencia de Cliente (CX)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cierra el ciclo de feedback: convierte los problemas de tus clientes en informaci\u00f3n directa para tus equipos de servicios.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatiza respuestas instant\u00e1neas con la Inteligencia Artificial de Rovo<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-5  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_single_image image=&#8221;51644&#8243; img_size=&#8221;medium&#8221; css=&#8221;&#8221;]<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid hidden  vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-7  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"pb22-xs last-paragraph-no-margin\"><h3><a href=\"#\"   target=\"_blank\" rel=\"noopener noreferrer\">Assets<\/a><\/h3>\n<h4>Tu base de datos flexible<\/h4>\n<p>Assets se adapta a la naturaleza de tu empresa para capturar, rastrear e interrelacionar todos (s\u00ed, todos, ya sean servidores, camiones u oficinas) tus activos empresariales:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rastrea, gestiona y visualiza objetos e \u00edtems de configuraci\u00f3n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gestiona tus activos y tu configuraci\u00f3n (CMDB)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mapea las dependencias y visualiza c\u00f3mo se interrelacionan tus servicios<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-5  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_single_image image=&#8221;51645&#8243; img_size=&#8221;medium&#8221; css=&#8221;&#8221;]<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid hidden  vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-7  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"pb22-xs last-paragraph-no-margin\"><h3><a href=\"#\"   target=\"_blank\" rel=\"noopener noreferrer\">Rovo<\/a><\/h3>\n<h4>Tus Agentes de IA especializados en Customer Service<\/h4>\n<ul>\n<li>Disfruta de Agentes de IA exclusivos de la Service Collection<\/li>\n<li>Habilita flujos de trabajo inteligentes que proporcionan soporte contextual y asistencia constante<\/li>\n<\/ul>\n<\/div><a  href=\"https:\/\/partners.sngular.com\/atlassian\/rovo-agents-ignite\/\" target=\"_blank\" class=\"btn pofo-button-5 button-style4  btn-transparent-white\" >Empieza a crear tus propios Agentes IA<\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-5  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_single_image image=&#8221;51059&#8243; img_size=&#8221;medium&#8221; css=&#8221;&#8221;]<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid brand22 ptb22-sm cta22 letra-sm vc_custom_1759446574118 bg-position-center-bottom vc_row-has-fill pofo-stretch-content pofo-stretch-row-container\"><div class=\"wpb_column vc_column_container  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h5>Despreoc\u00fapate de tus licencias de la Service Collection<\/h5>\n<p>Dedica tu tiempo a lo que importa y deja que nuestro equipo especializado gestione tus licencias para conseguir el mejor precio.<\/p>\n<\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid pt22-sm\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><a  href=\"https:\/\/partners.sngular.com\/atlassian\/licencias\/\" target=\"_blank\" class=\"btn pt22-sm pofo-button-6 button-style1  btn-dark-gray\" >M\u00e1s sobre Licencias<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid brand22 pt22 pb22-sm  pofo-stretch-content pofo-stretch-row-container\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h3>\u00bfQu\u00e9 ganas con la Service Collection?<\/h3>\n<\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid brand22 collapsable-list ptb22-sm em22  pofo-stretch-content pofo-stretch-row-container\"><div class=\"wpb_column vc_column_container pt22-lg vc_col-sm-12 vc_col-sm-offset-0 vc_col-xs-offset-1 vc_col-xs-10\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid collapsable start-opened\"><div class=\"wpb_column vc_column_container collapsable-title  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h3>Eleva tu Customer y Employee Experience<\/h3>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container collapsable-content  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p>Los empleados y clientes necesitan ayuda r\u00e1pida cuando algo no funciona, pero escalar experiencias de soporte de alta calidad a trav\u00e9s de equipos como RRHH, Finanzas o Soporte al Cliente es un desaf\u00edo complejo.<\/p>\n<p>Con Service Collection, t\u00fa tomas el control, permitiendo que cualquier equipo\u2014no solo TI\u2014dise\u00f1e y despliegue experiencias de servicio personalizadas y eficientes, con flujos de trabajo contextuales y soporte 24\/7 impulsado por IA.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid collapsable\"><div class=\"wpb_column vc_column_container collapsable-title  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h3>Rompe las barreras y acelera la innovaci\u00f3n<\/h3>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container collapsable-content  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p>La gesti\u00f3n de servicios requiere que todos los equipos est\u00e9n sincronizados, pero los silos limitan la visibilidad y el ritmo de la innovaci\u00f3n.<\/p>\n<p>Unifica a tus equipos en una sola plataforma, d\u00e1ndoles autonom\u00eda para lanzar productos r\u00e1pido, colaborar sin fricciones y minimizar el tiempo de inactividad.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid collapsable\"><div class=\"wpb_column vc_column_container collapsable-title  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h3>Ofrece un servicio excelente en todo momento<\/h3>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container collapsable-content  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p>Las herramientas de gesti\u00f3n de servicios tradicionales son costosas de implementar, mantener y actualizar. La IA a\u00f1ade una capa adicional de complejidad, retrasando el tiempo de obtenci\u00f3n de valor y erosionando el retorno de la inversi\u00f3n (ROI).<\/p>\n<p>La Service Collection te libera de la carga de implementaciones costosas y complejas. Empieza a entregar valor de inmediato, con precios bajos y transparentes, y escala las experiencias a medida que lo necesites.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid collapsable\"><div class=\"wpb_column vc_column_container collapsable-title  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h3>Obt\u00e9n soporte 24\/7 con Rovo<\/h3>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container collapsable-content  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><p>Habilita flujos de trabajo inteligentes que proporcionan soporte contextual y asistencia constante.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid brand22 softbg ptb22-sm cta22  pofo-stretch-content pofo-stretch-row-container\"><div class=\"wpb_column vc_column_container vc_col-sm-offset-0 col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><h4>Adquiere apps en paquete y ahorra costes<\/h4>\n<p>Maximixa tu ROI adquiriendo tu suite con un Platinum Solution Partner<\/p>\n<\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid pt22-xs\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><a  href=\"https:\/\/partners.sngular.com\/atlassian\/contacto\/#origen=service-collection\" target=\"_blank\" class=\"btn pt22-sm pofo-button-7 button-style1  btn-dark-gray\" >Quiero ahorrar costes<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"last-paragraph-no-margin\"><\/div>[vc_empty_space]<\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\" vc_custom_1769525692792 last-paragraph-no-margin\"><h3>Preguntas Frecuentes sobre la Service Collection<\/h3>\n<\/div>[vc_empty_space][vc_toggle title=&#8221;\u00bfPara qu\u00e9 equipos es la Service Collection?&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">La Service collection sirve para centralizar la gesti\u00f3n de servicios de todos los equipos de una organizaci\u00f3n, empezando por IT pero yendo m\u00e1s all\u00e1: recursos humanos, financiero, jur\u00eddico, procurement o marketing son solo algunos de los beneficiarios de la aplicaci\u00f3n de los principios de ITIL a flujos de Enterprise Service Management (ESM)<\/span>[\/vc_toggle][vc_toggle title=&#8221;\u00bfPor qu\u00e9 ha lanzado Atlassian la aplicaci\u00f3n de Customer Service Management?&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">Adem\u00e1s de la expansi\u00f3n a todos los equipos que dan servicio, Customer Service Management expande el alcance a los clientes finales, acelerando las interacciones y reduciendo los tiempos de respuesta gracias a los agentes de inteligencia artificial.<\/span>[\/vc_toggle][vc_toggle title=&#8221;\u00bfDesde cu\u00e1ndo est\u00e1 disponible la Service Collection?&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">La Service Collection est\u00e1 disponible desde el 7 de octubre de 2025, inmediatamente despu\u00e9s del Team \u201925 Barcelona.\u00a0<\/span>[\/vc_toggle][vc_toggle title=&#8221;\u00bfY qu\u00e9 pasa si ya tengo Jira Service Management?&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">Si tienes Jira Service Management, ya tienes acceso a todos los productos de la colecci\u00f3n (Jira Service Management, Customer Service Management, Assets y Rovo) por el mismo precio. S\u00ed, has le\u00eddo bien.\u00a0<\/span>[\/vc_toggle][vc_toggle title=&#8221;Pero si tengo Jira Service Management y no quiero la Service Collection, \u00bfpuedo quedarme fuera?&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">Los clientes actuales de Jira Service Management pueden optar por no acceder a la Service Collection durante su contrato actual. Sin embargo, la colecci\u00f3n se activar\u00e1 obligatoriamente con la siguiente renovaci\u00f3n.<\/span>[\/vc_toggle][vc_toggle title=&#8221;\u00bfPuedo comprar Jira Service Management por separado?&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">Todos los clientes nuevos adquieren la Service Collection. Adem\u00e1s, las renovaciones de Jira Service Management ahora tambi\u00e9n se gestionan a trav\u00e9s de esta colecci\u00f3n.<\/span>[\/vc_toggle][vc_toggle title=&#8221;\u00bfCon qu\u00e9 planes cuenta la Service Collection?&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">La Atlassian Service Collection al completo (Jira Service Management, Customer Service Management, Assets y Rovo) est\u00e1 disponible a partir del plan Standard. El plan gratuito de la Service Collection est\u00e1 limitado a un m\u00e1ximo de 3 agentes y no incluye ni gesti\u00f3n de activos (Assets) ni agentes de inteligencia artificial (Rovo).<\/span>[\/vc_toggle][vc_toggle title=&#8221;\u00bfCu\u00e1ntos activos puedo gestionar y configurar con la Service Collection?&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">5.000 con el plan Standard, 50.000 con Premium y 500.000 con Enterprise. Estos objetos son acumulables con los que se entregan, por ejemplo, con planes Premium de Jira o Confluence. El coste por cada objeto m\u00e1s all\u00e1 de estos l\u00edmites ha bajado de 0.05 a 0.02 US.<\/span>[\/vc_toggle]<\/div><\/div><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"Service Collection Gesti\u00f3n de Servicios de alta velocidad, impulsada por IA Quiero la Service Collection[vc_single_image image=\"51647\" img_size=\"full\" css=\"\"][vc_raw_html css=\"\"]JTVCc25nJTIwaGVybyU1RA==[\/vc_raw_html][vc_empty_space]Atlassian Service Collection es una soluci\u00f3n unificada y potenciada por IA, dise\u00f1ada para aplicar los principios de la gesti\u00f3n ITSM a todos los equipos empresariales, desde Recursos Humanos a Jur\u00eddico, Marketing o Finanzas. Eleva tu Customer y Employee Experience Rompe las barreras y acelera la innovaci\u00f3n Ofrece un servicio excelente en todo momento Obt\u00e9n soporte 24\/7 con Rovo [vc_empty_space]M\u00e1s sobre las ventajas de la Service Collection\u00a1El 17 de marzo, vuelve el ITSM Day! El mayor evento anual para equipos de servicios en Espa\u00f1a. \u00a1Me apunto!Resultados comprobados en +60.000 clientes y partners Seg\u00fan el informe Forrester, The Total Economic Impact\u2122 Of Atlassian For ITSM. +35% Velocidad al aprobar solicitudes. +30% Eficiencia en la gesti\u00f3n de tickets. +30% De solicitudes desviadas. +2.3M$\u00a0 Ahorrados en 3 a\u00f1os. Quiero la Service Collection[vc_empty_space height=\"60px\"]Las Apps que usar\u00e1s en la Service Collection [vc_raw_html css=\"\"]JTNDZGl2JTIwY2xhc3MlM0QlMjJ0bmZTbGlkZXIyNS1zdGFnZSUyMiUzRSUwQSUyMCUyMCUyMCUyMCUzQ2RpdiUyMGNsYXNzJTNEJTIydG5mU2xpZGVyMjUtdGFicyUyMiUzRSUzQyUyRmRpdiUzRSUwQSUyMCUyMCUyMCUyMCUzQ2RpdiUyMGNsYXNzJTNEJTIydG5mU2xpZGVyMjUtY29udGVudCUyMGVtMjIlMjIlM0UlM0MlMkZkaXYlM0UlMEElM0MlMkZkaXYlM0UlMEE=[\/vc_raw_html]Jira Service Management \u00bfImaginas un mundo sin recibir peticiones internas por varios canales? No imagines m\u00e1s. Jira Service Management es la columna vertebral de la Service Collection: Centraliza las peticiones internas de todos los equipos (s\u00ed, tambi\u00e9n de marketing, People o finanzas) de forma segura...","protected":false},"author":31,"featured_media":51669,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-51641","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Collection - Atlassian Sngular<\/title>\n<meta name=\"description\" content=\"Eleva tu Customer &amp; Employee experience con Atlassian Service Collection: una soluci\u00f3n unificada y potenciada por IA.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/partners.sngular.com\/atlassian\/service-collection-2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Collection - 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